Frequently Asked Questions
We made my new website live today, why am I still seeing the old website on my computer?

Answer 1: DNS Servers
There are thousands of DNS servers all over the world which contain the records that point traffic to websites. These servers are located at every major ISP including AT&T, Comcast, Verizon, etc. When changes are made to the DNS entries, these changes must be propagated throughout the globe to all of these various DNS servers. These DNS servers are updated at different intervals, some perhaps every hour, and others perhaps every 24 hours and so on, so the DNS server you are accessing at any given location may or may not have been updated. In most cases, all major DNS servers are updated within 72 hours and usually within 24.

Answer 2: Browser Cache
Your local browser, e.g., Firefox, Internet Explorer, Safari etc, depending on how it’s configured, may also “cache” certain websites that you visit frequently, especially if the content of the website rarely if ever changes. The browser does this to improve the browsing experience allowing pages and images to load faster from your local drive (cached files) than it would having to retrieve those same items from the website on each visit. In some instances, like switching to a new website with the same url, you may need to either refresh your browser cache or restart your computer in order to “clear” the cache files.